Help / F.A.Q

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General

-F.A.Q: Are you licensed by the PSA?Yes, we are licensed by the Private Security Authority (PSA). Our PSA Licence No. 1569

-F.A.Q: How do I know your products are as good as you say they are?

-F.A.Q: What is the Private Security Authority (PSA)?

Intruder Alarms

-F.A.Q: Can you give me an example where all alarm systems are not the same?

-F.A.Q: Do you install all around Ireland?

-F.A.Q: How long does it take to get installed?

-F.A.Q: How much does an alarm system cost?

-F.A.Q: I already have an alarm system in my home, can you monitor this existing alarm?

-F.A.Q: My friend got an alarm installed for a really cheap price from a guy working in her area, Why should I go with your system if it’s a higher price?

-F.A.Q: What are your guarantees and warranties?

-F.A.Q: What is remote access?

-F.A.Q: What is the difference between a verified and non-verified alarm?

-F.A.Q: Why should I choose Cell over any other alarm company?

-F.A.Q: Would you recommend ‘hard-wire’ alarm systems over ‘wire-free’ systems?



-Are you licensed by the PSA?Yes, we are licensed by the Private Security Authority (PSA). Our PSA Licence No. 1569

Yes, we are licensed by the Private Security Authority (PSA). Our PSA Licence No. 1569

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-How do I know your products are as good as you say they are?

We have partnered with the biggest and best suppliers in Ireland to bring you the best-branded products that have proved themselves.

We deal with the largest supplier of CCTV in the country and across all of our services some of the products we use are Intellex, Sanyo (CCTV),Panasonic, Eneo, Li-lin, Europlex, GE Security (Intruder), HKC, Aiphone (Intercom), ACT and Samsung.

Click here for our full list of strategic partners and suppliers.

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-What is the Private Security Authority (PSA)?

In 2004, The Private Security Authority (PSA) was established and given the responsibility for licensing and regulating the private security industry in Ireland. Part of its role is controlling and supervising persons providing security services and maintaining and improving standards in the provision of those services.  Cell has been licensed by the PSA and it’s important when getting your alarm installed that the company has this licence for your own peace of mind. It’s important to note that you are breaking the law if you use a contractor who does not hold a PSA licence.

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-Can you give me an example where all alarm systems are not the same?

Many alarm companies will not put the best alarm system on upstairs windows in your home.  They may only put in ‘shock sensors’ on the window openings.  These may not provide adequate protection as they can be opened WITHOUT setting off an alarm if opened slowly and steadily.
They should be backed up by contacts on the window opening, which would be much more effective, but would also cost a bit more.

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-Do you install all around Ireland?

Our main focus is Dublin, Leinster and the Midlands.  Having said that, we do have customers in the South-West and West of Ireland because we do provide very good value for money for what we give.  We’re happy to speak with you and provide a quotation regardless of your location.

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-How long does it take to get installed?

The length of time it takes to install an intruder alarm system depends firstly on the type of alarm system being installed and the size of the house where the system is being installed. Generally, wire-free alarm systems can take only a day to install. Hard-wire systems may take 1 to 2 days.

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-How much does an alarm system cost?

All homes are different and as well as that, everyone’s needs are too.  To give an accurate quotation we will need to speak with you.  Our Hard-wire alarms start from €500 incl. VAT and our Wire-Free systems start from €650 incl. VAT.

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-I already have an alarm system in my home, can you monitor this existing alarm?

Yes, we can connect you to our 24-hour alarm monitoring service by following a few simple steps.  Depending on your existing system, alarm monitoring can cost you as little as €13 a month.

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-My friend got an alarm installed for a really cheap price from a guy working in her area, Why should I go with your system if it’s a higher price?

There are many ‘1 man show’ operators in the market offering very cheap ‘alarm systems’.  Unfortunately, many of these alarms will not do what you ask and instead create the illusion of giving you protection.  Our advice is to shop around and compare EXACTLY what you’re getting for the money being asked.  We set up our business to offer customers a ‘big company service’ for a fairer price, and we’re confident that we can match any company if we’re comparing like with like.

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-What are your guarantees and warranties?

There is a 12-month guarantee with all of our systems.

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-What is remote access?

Remote access technology allows you to control your alarm system while you’re away from home – even if you’re in another country!

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-What is the difference between a verified and non-verified alarm?

A verified alarm is a system, which has been installed according to the standards of the new Garda Alarm Policy for Monitored Intruder Alarms.www.garda.ie/othdocs.html

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-Why should I choose Cell over any other alarm company?

We give you the best system for a fair price.
You’ll get a more personalised service from us when compared with other companies.
We design, fit and maintain to the highest standards in Ireland and Europe and we are licensed by the Private Security Authority.
We have a proven track record. (Check out our testimonials)
We provide you with an immediate response should you require support.
You can get a range of security services from us including CCTV, Gate Automation, Fire Alarms etc.

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-Would you recommend ‘hard-wire’ alarm systems over ‘wire-free’ systems?

Wire free is what the name suggests – there are no cables.  The benefits of it are that it is a more cosmetically pleasing solution and usually quicker and easier to install.

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